ACCOUNTS // PAUSED

We're not taking new accounts right now.

Video Insight Pro is parked. The product still runs and existing accounts are untouched — you can sign in, use it, and export your data as normal — but we have stopped opening new ones while we work out whether to carry it forward. Whether it opens again depends on what people tell us they'd actually use it for, which is what this page is for. There's no queue and no date; if you'd like it back, the useful thing you can do is answer these three questions.

TELL US

What would you use it for?

Three questions. They take about a minute, a person reads every one, and they are the input to the decision — not a form that goes nowhere.

The job you'd point it at, in your own words. One line is plenty.
Roughly how much video?

One reply, if and when there is something to say. We won't use your address for anything else, there is nothing to sign up for, and nothing is being charged.

IF YOU ALREADY HAVE AN ACCOUNT

Nothing has been taken away.

Sign-in works exactly as it did. Your libraries, analyses and reports are all still there, and export still works — reports download and your video is yours to take with you. Nothing has been deleted and nothing is scheduled to be.

What has changed is that the app is no longer selling anything: plans and credit packs cannot be bought while it is parked, and no new charges are being started. If you have a question about an existing subscription, contact us and a person will answer.

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